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Terms of Service

Last updated: May 6, 2026  ·  Effective: May 6, 2026

The short version. TubePull is a tool that lets you download YouTube videos. You may only use it to download videos you own, that are licensed to you, that are in the public domain, or that you otherwise have a clear legal right to download. You are responsible for what you download. Subscriptions renew automatically until you cancel them. We can suspend accounts that abuse the service.

1. Agreement to these Terms

These Terms of Service (the “Terms”) form a binding agreement between you (“you” or “User”) and Moondust Studios LLC, doing business as TubePull, the operator of the Service (“TubePull,” “we,” “us,” or “our”). By creating an account, paying for a subscription, or using any part of the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.

2. The Service

TubePull provides a software service that, at your direction, retrieves publicly available video and audio content from URLs you supply, transcodes the result into a format you choose (e.g. MP4, MP3), and delivers the resulting file to your device or browser (the “Service”). The Service does not permanently store the downloaded media on our servers; downloaded files are written to your device. We may, depending on your plan, retain a list of the source URLs you submitted (“Download History”) so you can re-pull a fresh copy later.

3. Eligibility & Account Registration

You must be at least 13 years old (or the minimum age required in your country) to use the Service, and at least 18 years old (or the age of majority in your jurisdiction) to purchase a subscription. By using the Service you represent that you meet these requirements and that you are not barred from using the Service under applicable law.

You are responsible for safeguarding your login credentials and for all activity under your account. Notify us promptly at support@tubepull.com if you suspect unauthorized access.

4. Acceptable Use & Copyright

You agree to use the Service only for lawful purposes. In particular, you may submit a URL to the Service only when at least one of the following is true:

  • You are the owner or exclusive licensee of the underlying video or audio;
  • The content is in the public domain;
  • The content is licensed under terms (such as Creative Commons) that permit your intended download and use;
  • You have explicit written permission from the rights holder; or
  • Your download qualifies as fair use, fair dealing, a private-copy exception, or another applicable statutory exception under the law that governs you.

You may not use the Service to: (a) download or redistribute content for which you have no legal right to do so; (b) circumvent any technical protection measure or paywall, or download content that is restricted, unlisted, or behind authentication other than your own; (c) infringe any third party’s copyright, trademark, publicity, privacy, or other right; (d) harass, defame, or harm any person; (e) attempt to overload, probe, scan, or test the Service’s infrastructure; (f) reverse engineer, decompile, or disassemble the Service except to the extent expressly permitted by applicable law; (g) resell, sublicense, or operate a competing service using our APIs or output; or (h) use the Service in violation of any applicable export, sanctions, or anti-fraud law.

You alone are responsible for confirming that you have the right to download any URL you submit. TubePull does not pre-screen or moderate the URLs you submit and does not represent that any particular download is lawful in your jurisdiction or under your circumstances.

5. Relationship to YouTube and Third-Party Platforms

TubePull is an independent service. We are not affiliated with, endorsed by, sponsored by, or otherwise connected to YouTube, Google LLC, Alphabet Inc., or any other video platform. Trademarks, logos, and service marks belong to their respective owners.

YouTube and other source platforms have their own terms of service. Some of those terms restrict downloading content except via features the platform itself provides (for example, YouTube’s in-app “Download” button for YouTube Premium subscribers). Whether any particular use of TubePull complies with a third-party platform’s terms is your responsibility, and any dispute over the use of a third-party platform is between you and that platform.

6. Copyright Complaints (DMCA)

We respect intellectual property rights. If you believe content is being downloaded through the Service in a way that infringes your copyright, send a notice that complies with 17 U.S.C. § 512(c)(3) to our designated agent at dmca@tubepull.com. A complete notice should include:

  • Your physical or electronic signature;
  • Identification of the copyrighted work claimed to be infringed;
  • Identification of the URL(s) being downloaded that you allege are infringing, with sufficient detail to locate them;
  • Your contact information (address, phone, email);
  • A statement that you have a good-faith belief that the use is not authorized by the copyright owner, its agent, or the law; and
  • A statement, under penalty of perjury, that the information in the notice is accurate and that you are the copyright owner or authorized to act on the owner’s behalf.

We will respond to valid notices, which may include disabling the offending feature, blocking the URL pattern, or terminating accounts of repeat infringers. If you believe your account or a URL pattern was disabled in error, you may submit a counter-notice to the same address.

7. Plans, Billing & Free Trials

The Service is offered on an Anonymous tier (no account, daily download limit), a Free Account tier (registration required, daily download limit, download history), and one or more paid tiers (collectively, “Unlimited”). Plan features and prices are described on our pricing page.

Paid subscriptions are billed in advance on a monthly or annual cycle, in U.S. dollars, through our payment processor, Stripe, Inc.  By subscribing, you authorize us and Stripe to charge your payment method on each renewal until you cancel. Subscriptions renew automatically at the then-current price for the same billing period unless you cancel before the renewal date.

If we offer a free trial, the trial converts to a paid subscription at the end of the trial period using the payment method you provided, unless you cancel before the trial ends. Trials are limited to one per customer and may not be combined with other offers. We may withdraw, modify, or condition trial offers at any time.

You are responsible for keeping a valid payment method on file. If a charge fails, we may retry, suspend access, or downgrade you to a free tier. Any taxes, currency conversion fees, or bank fees are your responsibility.

8. Refunds & Cancellation

You can cancel a paid subscription at any time from your account page or by emailing support@tubepull.com. Cancellation stops future renewals. You retain Unlimited access through the end of the period you have already paid for; we do not pro-rate or refund partial periods.

All charges are final and non-refundable except (a) where required by applicable law (for example, certain consumer protection rights in the EU/UK), or (b) at our sole discretion as a courtesy. To request a discretionary refund, email support@tubepull.com within 14 days of the charge with your account email and reason. Approved refunds are issued to the original payment method.

9. Price Changes

We may change subscription prices. If we increase the price of an existing subscription, we will give you at least 30 days’ notice by email. If you do not want to accept the new price, you may cancel before it takes effect. Continuing to use the Service after the new price is effective is acceptance of the new price.

10. Your Content & Submitted URLs

You retain all rights you already have in any URL or content you submit to the Service. You grant us a limited, worldwide, non-exclusive, royalty-free license to fetch, transcode, and deliver content from URLs you submit, solely for the purpose of providing the Service to you. We do not claim ownership of the underlying media. We may store metadata about your submissions (such as the URL, video title, and timestamps) to provide Download History and to operate, secure, and improve the Service.

You represent and warrant that, for every URL you submit, you have the right to do so under Section 4.

11. Privacy & Data

Our collection and use of personal information is described in our Privacy Policy. By using the Service, you consent to that processing. Payment card details are handled by Stripe under Stripe’s Privacy Policy; we never store full card numbers.

12. Suspension & Termination

We may suspend, throttle, or terminate your access to all or part of the Service, with or without notice, if we reasonably believe you have violated these Terms, that your use poses a security or legal risk to us or to others, that your account has been used to infringe copyright (including repeat-infringer enforcement under the DMCA), or that we are required to do so by law.

You may stop using and delete your account at any time. Upon termination, your license to use the Service ends immediately. Sections that by their nature should survive termination (including 10, 13, 14, 15, 17, and 18) will survive.

13. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTY ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE; THAT ANY PARTICULAR URL OR FORMAT WILL ALWAYS BE SUPPORTED; OR THAT DOWNLOADED CONTENT WILL MATCH THE SOURCE BIT-FOR-BIT. SOURCE PLATFORMS CHANGE THEIR APIS, FORMATS, AND POLICIES UNILATERALLY, AND THE SERVICE’S ABILITY TO DOWNLOAD ANY SPECIFIC VIDEO MAY CHANGE OR DISAPPEAR AT ANY TIME WITHOUT NOTICE.

14. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL TubePull, ITS AFFILIATES, OR THEIR OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OF (OR INABILITY TO USE) THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR AGGREGATE LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) USD $50.

Some jurisdictions do not allow the exclusion or limitation of certain damages; in those jurisdictions, our liability is limited to the smallest extent permitted by law.

15. Indemnification

You agree to defend, indemnify, and hold harmless Moondust Studios LLC d/b/a TubePull and their respective officers, directors, employees, and agents from any claim, demand, loss, liability, or expense (including reasonable attorneys’ fees) arising out of or related to (a) your violation of these Terms, (b) your submission of any URL to the Service, (c) your use of any content downloaded through the Service, or (d) your violation of any law or third-party right, including any intellectual-property right.

16. Changes to the Service or these Terms

We may modify the Service at any time, including by adding, removing, or changing features, plans, or limits. We may revise these Terms by posting a new version with an updated “Last updated” date. Material changes will be communicated by email or in-product notice at least 14 days before they take effect, except where a shorter notice is required for legal or security reasons. Your continued use of the Service after changes take effect is acceptance of the new Terms.

17. Governing Law & Disputes

These Terms are governed by the laws of the State of Florida, USA, without regard to its conflict-of-law principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

Except for claims for injunctive relief related to intellectual property, any dispute arising out of or relating to these Terms or the Service will be resolved exclusively in the state or federal courts located in Florida, and you and TubePull consent to personal jurisdiction and venue in those courts. You and TubePull each waive any right to a jury trial and to participate in a class action to the maximum extent permitted by applicable law. Any claim must be filed within one (1) year after it arises or be forever barred.

18. Miscellaneous

Entire agreement. These Terms, together with the Privacy Policy and any plan-specific terms, are the entire agreement between you and us regarding the Service and supersede prior agreements on that subject.

No waiver. Our failure to enforce any provision is not a waiver of our right to do so later.

Severability. If any provision is found unenforceable, the rest of the Terms remain in effect.

Assignment. You may not assign these Terms without our prior written consent. We may assign them in connection with a merger, acquisition, reorganization, or sale of assets.

Force majeure. Neither party is liable for delays or failures caused by events beyond its reasonable control, including acts of God, war, terrorism, riots, embargoes, internet or hosting outages, denial-of-service attacks, or unilateral action by source platforms.

Notices. Notices to you may be sent to the email on your account. Notices to us must be sent to support@tubepull.com.

No agency. Nothing in these Terms creates a partnership, joint venture, or agency relationship between you and TubePull.

19. Contact

Moondust Studios LLC d/b/a TubePull · A Florida limited liability company
General: support@tubepull.com
Copyright / DMCA: dmca@tubepull.com

This page describes our standard Terms. It is not legal advice. If you operate TubePull in a jurisdiction with mandatory consumer protections (e.g. EU, UK, Australia, California), those rights apply on top of these Terms regardless of anything stated here.